Privacy Policy: Tweet Treasures will never give your email address or any other information you provide to ANYONE!!! We think your personal information is private and we will keep it that way. When you are in the payment section of our web-site it is a secure site. All your credit card information is encrypted so it remains secure and safe. To make sure you are in a secure area, look in your address bar at the top of your screen. It should say https://. The s after the http means you are in a secure area. Some browsers may also have a lock at the bottom of your screen. Return Policy: 100% Customer Satisfaction and Money Back Guarantee!! Tweet Treasures is confident in our products. If you are not satisfied you may return the product. Buyer is responsible for return shipping costs and a 20% restocking fee. Items must be returned within 15 days after the arrival date in the original packaging and like new condition. If you have a problem with an item, please let us know immediately and we will be more than happy to assist you. Items arriving damaged or defective will be replaced ASAP at our expense. If you have any questions, please feel free to email us. Shipping/Handling Policy: Here at Tweet Treasures we are proud to offer FREE SHIPPING on all cages. The Free Shipping is on each individual item, not the total order price. We are only able to provide this free shipping offer to our customers in the lower 48 continental states. We do offer discounted shipping rates to our customers in Alaska, Hawaii, and Canada. Please email us your zip/postal code and we will be more than happy to give you an exact shipping quote. All of our cages ship through UPS Ground. We can arrange overnight shipment or 2nd day air if you would like. Buyer is responsible for the additional shipping charges. Our toys and smaller items ship Priority Post through the United States Postal Service.
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